Are you promoting products of your company in social media? Social networking sites have become a hot option for the marketer to promote their products to the potential customer. No other websites are getting as much visitors as the networking sites in the market. This is why companies are focusing on these mediums to get more potential customers. According to a recent study more, 77% of B2C and 43% of B2B are using Facebook to get a new customer for their products. But contents play a great role in bringing and keeping the existing customers of the company. Thankfully, social Media are helpful in getting the right audience by setting the right strategy. Some features of giving a good experience to the customers on the website have been discussed below.
Know your targeted Audience
To provide good content one should first know about the audience preference. Content made from this type of contents is shared and liked by the people. It creates more visits to the website, more followers and more sales at last. Not to forget the existing customer and you can inform them about the social media page through email. Even the queries of the customers can be replied through these media. Create a fan base or community in the Facebook to discuss the products and company in it. You can share the interesting contents and topic like by your followers.
Write quality contents
In social media only the interesting and trendy topic or contents get shared among the people. So, write your contents after understanding the likes of your audience to get more response. Promoting the products only is not as good as the followers don’t like the advertisement always. Content should be written with eye-catching images and description to grab the attention of the visitors. Customers post lots of comments and question related to many problems answer them quickly. This is because acknowledging them quickly will strengthen the bond with your customers. This will helps in creating a good relationship with the followers and customer through your website.
Reward your customer and followers
If you are launching a new product of the company make sure to inform first your followers and customers. In this way invite them to check out the products from the website. Give alluring discounts and voucher to a customer to check and buy it. This will surely bring more potential customers to the website for the products.
People have a tendency of sharing their liked products and services in social media with their friends. Find out the followers doing so to give them special discount offers for your products. It will encourage people to do it more and more people will follow the suit to get the special discounts. In this way, the contents will be shared and liked more in the social media by the happy customers and followers.